Energy, water and utilities
  • Energy here means your gas or electricity supply.
  • If you have a learning disablity you should let your water and energy supplier know.
  • They should prioritise you.

Easy read resources.

  • You can go through the information below on your own, with support or in groups.
  • Ask someone you trust to help you if you need to.

  • Click on an image for more information.


Guides to help you understand the energy market.

Easy read

All about smart meters.

YouTube video

Thames water – priority services register.

Other reading resources.

  • Not easy read, ask someone you trust if you need help.

  • Click on an image for more information.

Thames water priority service sign-up.

Contact Us

​To leave feedback about any of the healthcare information found on this website please Contact Us.

Information on this website has been obtained from a number of different sources and was correct, to the best of our knowledge at the time of writing. Things can change so we would always recommend seeking professional medical advice from a healthcare practitioner.